Step into a role that’s all about taking action, where you’ll navigate negotiations and learn technical aspects. If you’re adept at customer service, handling multiple tasks, and seeking a challenging yet rewarding opportunity, exploring the role of a Recoveries Advisor could be a fantastic next step for you. 

About the role:

As a Recoveries Advisor, you’ll play a key role in supporting vulnerable people, helping them through difficult situations and working together to find fair solutions. Your goal will be to listen, understand, and help reach a resolution that benefits everyone involved.

You’ll work closely with our clients and third parties throughout each stage of the claims process, helping to meet important milestones and keep everything on track.

About you:

• Committed to delivering outstanding customer experiences
• Strong negotiation and communication abilities
• Confident and effective in managing conflict and resolving disputes
• Excellent time management and multitasking skills
• A collaborative team player
• Open to learning and adapting to achieve top results
• Knowledge of the insurance claims process is a plus, but not required