Jump into a role focused on taking action, where you'll handle negotiations and pick up technical claims skills. If you're good with customer service, managing multiple tasks, and want a challenging yet rewarding opportunity, exploring our Recoveries Advisor role could be a great move for you.

About the role:

• Manage a large claims portfolio, overseeing recovery efforts.
• Engage with clients and Third Parties throughout the claims process.
• Achieve weekly and fortnightly benchmarks.

What We're Looking For:

• Passion for delivering exceptional customer experiences
• Excellent negotiation and communication skills
• Conflict resolution expertise with confidence
• Strong time management skills and multitasking ability
• Team player mindset with a willingness to learn and adapt
• Knowledge of the insurance claims process (advantageous, not essential)
• Previous experience in debt collection, paralegal, or insurance (highly regarded)

Don't tick every box? Don't worry! We recognise the value of transferable skills, so we encourage you to apply even if you don't meet all the criteria. 

Please reach out to Mick Seal or Luci Bochow (Operations Managers) with any questions.