Motor Assessing is a critical component to Youi’s success within the insurance market. It is paramount that the assessing team presents as a professional outfit, delivering high quality outputs at every opportunity. To achieve this objective, the team needs to be guided by a leader who shares this vision.

To be successful, you will present with high calibre assessing skills, a history of collaborative approach to work and a willingness to provide support to your team. You should be the full package: dynamic problem solver, confident communicator, and possess superior leadership skills. You must be a strong advocate for our Values and promote those values at every opportunity. You will want to make a difference.

We are seeking individuals who embrace technology and have an understanding of the devices and apps that drive it. You will build strong relationships with our repairer network and provide outstanding support to our customers when they need it most. 

You will

• Coach, develop & monitor the performance of your team
• Formulate action plans to achieve designated KPI’s
• Lead the day-to-day operation requirements of the assessing team
• Effectively manage relationships with customers, assessors, tradespeople, and internal stakeholders
• Manage, resolve issues and escalations, and work effectively with our disputes resolution teams
• Ensure compliance with legislation
• Be a self-motivated individual who is eager to learn and grow on their current skills to maintain levels of excellence through times of change and show resilience in the face of a challenge
• Create a positive and collaborative culture
• Live and breathe the Youi values

About you:

• A trade qualification (spray painting, mechanic or panel beating)
• A current drivers license is essential
• Minimum five years’ experience as an assessor
• A proven ability to build strong relationships with internal and external stakeholders
• A strong work ethic and a team player
• A passion to learn and adapt to new challenges
• Ability to meet and exceed KPIs and Targets
• Ability to manage competing priorities with a calm and professional approach
• IT savvy with competent use of Computer based applications – Outlook, Word, Excel, and general applications

For general enquiries please contact Eamonn Magee (State Assessing Manager).